WE SHIP BY DAY AND ROSS
EXAMPLE OF SHIPPING RATES:
• We deliver in 2 to 5 business days to most areas in Canada after the day it is shipped Estimated transit times DO NOT INCLUDE the day it is shipped, weekends or holidays. All shipping is from warehouses located in the Richmond BC.
• Normal shipping days are Monday through Friday. During the winter after the Christmas holiday season is over, when shipping volume usually drops off, shipping is still performed at least twice a week, typically on Monday and Thursday.
• Orders received by 7:00 p.m. PST will normally ship the next shipping day!
EXAMPLE: If you place your order online before 7:00 p.m. PST on a Sunday, your order will normally ship the following shipping day, which is Monday. If your estimated transit time is 3 days (Tues, Wed, Thurs), your estimated delivery day is Thursday!
IF YOU ARE LATE IN ORDERING, DON’T DESPAIR! You can still place a picture in a gift box and they will have their scooter just a couple of days later. Just let us know that you need a picture when you order and we will email you a high resolution color picture of your scooter or bike that can be printed.
Order by phone: 1-604-618-2006 Our phone orders desk is open Monday through Friday from 9:00am to 6:00pm PST and 11:00am to 2:00pm on Saturday. It is our policy to respond to all emails, phone calls and fax immediately whenever possible but always within 24 hours during business hours. Often, we are available by phone later so feel free to call and leave a message after-hours. When we see your phone message, even if it is afterhours on Saturday, we will call you back! We are closed on Sunday.